Refund Policy

At Oneshirt, we want you to be satisfied with your purchase. If you experience an issue with your order, please contact us within 7 days of receiving it.

To be eligible for a return, items must be unworn, unused, unwashed, and in their original condition. Items that show signs of wear, washing, damage, or alteration may not be accepted.

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Refunds may be issued for eligible returned items, defective products, or incorrect items received. Once your return has been received and inspected, approved refunds will be issued to your original payment method. Processing times may vary depending on your payment provider.

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Shipping fees are non-refundable, and customers are responsible for return shipping costs unless the item received was defective or incorrect.

Sale, clearance, personalized, or custom-made items are final sale unless they arrive defective or incorrect.

To request a return or refund, please contact Oneshirt through support@oneshirt.shop with your order information and details about the issue.